5
127A Botley Rd, Romsey SO51 5SX, UK
Romsey, South East England SO51 5SX
01794 513188

Zero stars! Terrible customer service this afternoon. Short staffed with only 1 person serving both post office and shop. So only one queue whether you wanted post office or shop.I was third in the queue and waited patiently for ten minutes to be served. I could sympethise with the staff member having to run the shop on her own. I had a parcel to post and my daughter picked up a couple of sweets to buy. While waiting the queue grew to about ten people long and 3 people got fed up of the slow service and left. I paid for my parcel and was told I'd need to join the back of the queue to pay for the sweets! How ridiculous. It would have taken less than thirty seconds to run these through the shop till that was about a meter away from the post office till. Needless to say you lost the sale of the sweets and any future sale from me as I shan't be returning to this shop or post office ever. I would recommend some customer service training for the staff member in question. Very poor.

Great service, great range of sweets and a pleasant smell

Have waited 20 minutes queueing with my parcel to find out it's can't be send from this shop cause is over 2kg, where's the heck information they are only accept letter size items, no organization at all avoid.

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Whitenap Post Office — Post Office in Romsey

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Whitenap Post Office

Post Office at 127A Botley Rd, Romsey SO51 5SX, UK. Here you will find detailed information about Whitenap Post Office: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    6:30 AM – 8:30 PM
  • Tuesday
    6:30 AM – 8:30 PM
  • Wednesday
    6:30 AM – 5:15 PM
  • Thursday
    6:30 AM – 8:30 PM
  • Friday
    6:30 AM – 8:30 PM
  • Saturday
    6:30 AM – 8:30 PM
  • Sunday
    6:30 AM – 8:30 PM

Rating

3
/
5
Based on 5 reviews

Contacts

Categories:
State:
South East England
Address:
127A Botley Rd, Romsey SO51 5SX, UK.
City:
Romsey
Phone:
Postcode:
SO51 5SX

About Whitenap Post Office

Whitenap Post Office is a UK Post Office based in Romsey, South East England. Whitenap Post Office is located at 127A Botley Rd, Romsey SO51 5SX, UK.


Please contact with Whitenap Post Office using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Whitenap Post Office opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Whitenap Post Office

  • Charmaine Galton
    Added 08.12.2018
    Zero stars! Terrible customer service this afternoon. Short staffed with only 1 person serving both post office and shop. So only one queue whether you wanted post office or shop.I was third in the queue and waited patiently for ten minutes to be served. I could sympethise with the staff member having to run the shop on her own. I had a parcel to post and my daughter picked up a couple of sweets to buy. While waiting the queue grew to about ten people long and 3 people got fed up of the slow service and left. I paid for my parcel and was told I'd need to join the back of the queue to pay for the sweets! How ridiculous. It would have taken less than thirty seconds to run these through the shop till that was about a meter away from the post office till. Needless to say you lost the sale of the sweets and any future sale from me as I shan't be returning to this shop or post office ever. I would recommend some customer service training for the staff member in question. Very poor.
  • Jonathan and Verity Pillinger-Cork
    Added 03.05.2018
    Great service, great range of sweets and a pleasant smell
  • Alan Whale
    Added 10.10.2017
  • Lisa Edwards-ralph
    Added 08.08.2017
  • Łukasz Żurek
    Added 10.01.2017
    Have waited 20 minutes queueing with my parcel to find out it's can't be send from this shop cause is over 2kg, where's the heck information they are only accept letter size items, no organization at all avoid.
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