Zero stars! Terrible customer service Saturday afternoon. Short staffed with only 1 person serving both post office and shop. So only one queue whether you wanted post office or shop.I was third in the queue and waited patiently for ten minutes to be served. I could sympethise with the staff member having to run the shop on her own. I had a parcel to post and my daughter picked up a couple of sweets to buy. While waiting the queue grew to about ten people long and 3 people got fed up of the slow service and left. I paid for my parcel and was told I'd need to join the back of the queue to pay for the sweets! How ridiculous. It would have taken less than thirty seconds to run these through the shop till that was about a meter away from the post office till. Needless to say you lost the sale of the sweets and any future sale from me as I shan't be returning to this shop or post office ever. I would recommend some customer service training for the staff member in question. Very poor
Good service
Central Stores Whitenap is a UK Convenience Store based in Romsey, South East England. Central Stores Whitenap is located at 127A Botley Road, Romsey SO51 5SX, UK.
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